Your sMiles Welcome Pack reaches you with two important items:

1. Your sMiles Credit Card

2. A welcome booklet − keep this for a quick reference of the benefits available on your sMiles card

Activate your card through any one of the below steps:

1. Call 002-19677 to activate your credit card and to create your PIN through IVR service or request the assistance of one of the call center agents for this.

2.Login to : https://netbanking.mashreqbank.com/B005/ENULogin.jsp

Activate your sMiles account and Start ‘sMiling’ with your very own sMiles Account.

Step 1: Activate your sMiles account using email, mobile number & Date of Birth

Step 2: Receive and enter One Time Password

Step 3: Setup password

Keep ‘sMiling’ whenever you use your Card − No tiers. No complicated calculations. No limits.

On your Mashreq Bank Classic Card

Earn 1 sMiles on EGP 10 spent locally and internationally.

On your Mashreq Bank Titanium Card

Earn 1.5 sMiles on EGP 10 spent locally and internationally.

sMiles earned will reflect in your account within 48 hours from purchase transaction debited to card account.

Convert your ‘sMiles’ to actual ‘Miles’

Redeem your sMiles instantly for free tickets across 300 airlines, stay packages at over 180,000 hotels, and other travel-related benefits e.g. Visa services, Marhaba, Car-Rentals, etc.